The Call history tab is a searchable, sortable table of every scored call across your team, grouped by day and sortable by prospect, rep, duration, time, outcome, and score. Selecting a call opens a detail panel with a full call analysis: the overall score and its band, the outcome (editable), a sentiment read (for example Positive or Negative), and a talk ratio that flags monologue risk when one side dominated the conversation. Below that sits the category breakdown: each of the four scoring components with its own sub-score and a short written explanation of why it scored that way, plus a Key Moments summary of what happened on the call. For calls sourced from a connected CRM or sales engagement tool, Vokkl may also show an AI-generated pre-call brief with suggested talking points and relevant company or contact signals. Managers can leave a coaching note for the rep directly from this panel, and this is what powers the Feedback tab and the rep-facing Manager comments described under My Call Log & Call History.