Settings → Coaching → Team instructions holds a per-team playbook, written in plain text, that shapes how Vokkl's AI drafts pre-call briefs and prioritizes battle cards for that team. It is not shown verbatim to reps on a call; instead, it's the context Vokkl's AI draws on when generating call prep and coaching content. Update this when your team's positioning, ICP, or talk track changes materially, so AI-generated prep stays aligned with how your team actually sells.